This is our F.A.Q. section, where you can learn more about us and how you book a taxi, choose a driver, download our app and use it and some much more. If your question is not mentioned here feel free to contact and we'll be happy to help you.
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In this section you will information on how and where you can find our taxis.
nearby major cities
we currently offer bookings via phone / email/ or by filling out our contact form.
we are dedicated in developing and maintaining a long term relationship with our clients, providing them with the best rates and services. our company maintains its exceptional reputation by being courteous, prompt and affordable .we are confident that we provide the lowest rates in new york city and the tri-state area. but in the unlikely event that you find any better rate let us know at the time you make your reservation and we will match the competitor's price.
all transactions with u.s limo and taxi take place on a secure server using SSL encryption technology to ensure your personal and payment details are protected. To verify that you are shopping in a secure environment, a padlock will appear in your browser. It is normally in the status bar, towards the right hand side, at the bottom of your browser window. Please note that if you're using an older browser, which doesn't support 128-bit encryption you may have trouble accessing our secure pages. To upgrade your browser, simply go to Microsoft (if using Internet Explorer) or Netscape (if using Netscape) Websites, or your preferred browser, where you can upgrade your browser directly.
question: Can I pay for someone else's booking using my credit card? answer: Yes. To prevent the unauthorized use of your credit card when the credit card is not physically present in the car we offer invoicing as a payment option. to be completed via e-mail link.
question:When will my credit card be charged? answer: u.s limo and taxi will charge your credit card at the time of reservation. A deposit is required for some vehicles including stretch limousines for weddings and proms or buses.
question: What is your cancellation policy? answer: We require two hours advance notice, otherwise we may charge a late-cancellation fee.
Learn more about our cars and our drivers.
choose the right car for you needs / basic sedan / lincoln town car or compatible / suburban suv / lincoln stretch limousine / 15 passenger van / mini van
Yes, requests for car seat should be submitted to u.s limo and taxi when booking your reservation. Read more about child passenger safety law in New York State»
if you are planning a night-out with your friends in nyc, whether it's a bachelor/bachelorette party, casino outing or just a carefree joyride through town, consider taking a u.s limo and taxi for your convenience and safety. u.s limo and taxi is exactly what you need for all your luxury transportation while partying in big apple. our drivers are familiar with all popular places in new york, so, you don't have to worry about giving directions.
advance bookings are always welcome.
as always please let us know how we can improve our customer service experience.
If an item is lost you can be sure that we will have it for you.
sometimes in a rush you may have forgoten an item in our car. contact us for assistance.
you can contact us via phone or contact form.
if an item was found you can either pick up at our office or arrage for a driver to deliever the item to you.
contact us via phone or contact page and we will be happy to ask our drivers if anything was found.
go to our contact page and fill out our form and describe the time that was lost.